Terms & Conditions
These Terms & Conditions apply to all personal training sessions and online coaching services provided by Emily Rogers Personal Training.
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1. Services
Emily Rogers Personal Training provides:
- One-to-one personal training
- Online coaching
- Exercise programming
- Lifestyle and accountability coaching
Services do not constitute medical advice or treatment.
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2. Health Responsibility
Clients confirm they have completed a health questionnaire honestly and have disclosed any medical conditions, injuries or medications that may affect exercise.
Clients agree to inform Emily Rogers Personal Training of any changes to their health before participating in sessions.
Medical clearance may be required where appropriate.
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3. Client Responsibility
Clients agree to:
- Follow exercise instructions safely.
- Exercise within their own limits.
- Arrive on time for sessions.
- Notify me of any pain, illness or injury.
Results vary between individuals and cannot be guaranteed.
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4. Payments
Payment must be made before the day of the session unless otherwise agreed.
Coaching packages must be paid in accordance with the agreed payment schedule.
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5. Cancellation Policy
At least 24 hours’ notice is required to cancel or reschedule a session.
Sessions cancelled with less than 24 hours’ notice may be charged in full.
Failure to attend without notice will result in the session being forfeited.
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6. Refunds
Payments for completed sessions are non-refundable.
Unused sessions may only be refunded at the discretion of Emily Rogers Personal Training unless required by law.
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7. Expiry of Sessions
Unless otherwise agreed, prepaid session packages should be used within six months of purchase.
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8. Online Coaching
Clients are responsible for completing agreed check-ins and communicating honestly regarding progress.
Response times to messages are typically within two business days unless stated otherwise.
Programmes remain the intellectual property of Emily Rogers Personal Training and must not be copied, distributed or shared.
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9. Results Disclaimer
Success depends on many factors, including adherence to training, nutrition, lifestyle, sleep and medical circumstances.
No guarantee of specific weight loss, muscle gain or body composition changes is made.
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10. Liability
While every effort is made to provide safe and effective coaching, participation in exercise carries inherent risks.
Clients participate voluntarily and accept responsibility for their own health and wellbeing.
Emily Rogers Personal Training accepts no liability for injury, illness or loss arising from failure to follow instructions or disclose relevant medical information, except where liability cannot legally be excluded.
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11. Photography and Testimonials
Photos, videos or testimonials will only be used for marketing purposes with the client’s explicit permission. Clients may withdraw this permission at any time.
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12. Privacy
Personal information is processed in accordance with our Privacy Policy.
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13. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
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14. Contact
Emily Rogers Personal Training
Email: info@emilyrogerspt.co.uk